Episode 4 of the Customer Confidence Webinar Series: Branded Communications Drive Digital Adoption

Case Study

How California Mutual Modernized the Payment Experience From Premiums to Disbursements

How California Mutual Modernized the Payment Experience From Premiums to Disbursements

California Mutual Insurance Company chose to extend its existing relationship InvoiceCloud from solely inbound premium payments via SimpleSolve to include outbound disbursements. As a result, California Mutual was able to eliminate the integration learning curve by building on a proven, trusted platform.

Since expanding to disbursements in September 2025, California Mutual has launch agent commission payments and return premium refunds via digital disbursement, and enjoyed a coordinated rollout between InvoiceCloud and SimpleSolve, with California Mutual involved in design decisions from day one.

Get the case study to read California Mutual’s full story.