Reach More Customers by Accepting Phone Payments
Are you looking to increase electronic payments? Give your web-reluctant customers the option to pay by phone! Adding Invoice Cloud’s IVR (Interactive Voice Response) feature to your platform can increase e-payments and satisfy your customers, with no implementation costs to you.
Not only will you be providing another convenient payment option, but
you’ll be giving customers fast, easy service 24/7 – even during peak call periods. Customers can check their account balance, make both invoiced and non-invoiced (Cloud Store) payments and save their payment data via IVR, all with the option of English or Spanish services.
Features to save you time and money:
- No set up fees and can be activated within days.
- Accept phone payments and balance inquiries at any time without customers needing to call you, reducing call volume.
- Automated phone payments save you money per call.
- PCI compliant and toll free IVR.
- Reporting shows in your Invoice Cloud Biller Portal.
- Works in tandem with Biller Portal maintenance windows.
- Now supporting alphanumeric account numbers.