Unlocking the Full Power of the Biller Portal with the Resource Center

The Biller Portal is designed to help you work smarter, faster, and more confidently — and at the heart of it all is the Resource Center. Whether you’re new to InvoiceCloud or a seasoned user looking to deepen your knowledge, the Resource Center puts essential tools, guidance, and support right at your fingertips. 

You can access the Resource Center anytime by clicking the question mark icon in the lower right-hand corner of the Biller Portal. 

Your One-Stop Hub for Help, Learning & Product Insights 

Support & Training: Your First Stop for Knowledge and Answers 

In the Resource Center, the Support & Training menu gives you access to everything you need to learn, get help, and stay productive. From this menu, you can open Support Central, your fastest and most reliable place to get answers. Support Central includes step-by-step how-to articles, troubleshooting guides, best practices, video tutorials, and the ability to submit a case directly to Customer Support — all in one easy-to-navigate hub. 

The Support & Training menu also provides a link to live training sessions, the one support option available outside of Support Central. This makes it simple to register for interactive training whenever you want to deepen your knowledge or onboard new staff. 

Quickstart Videos 

Whether onboarding new team members or refreshing your own skills, quickstart videos offer fast, easy introductions to core InvoiceCloud functionality. These short tutorials are designed to get you up and running quickly, so you can feel confident using the features that matter most to your organization. 

Product Updates 

Stay current with the latest enhancements and improvements. The Resource Center highlights new product updates, so you’re always aware of what’s new, what’s improved, and how these updates can enhance your day-to-day workflows. 

Feedback Opportunities 

Your voice helps shape the future of the InvoiceCloud platform. The Resource Center provides direct access to surveys and the InvoiceCloud Research Panel, giving you an opportunity to share ideas, influence product direction, and help us deliver the best possible experience. 

Start Getting More from the Biller Portal Today 

The Resource Center is designed to empower you — whether you want to solve a problem, learn something new, stay informed, or share your feedback. With Support Central as your central destination for articles, videos, how-to’s, and customer support, plus easy access to live training and platform updates, you’ll always have the guidance you need to keep your systems running smoothly. 

Visit the Resource Center today and discover all the tools available to support your success.