Episode 4 of the Customer Confidence Webinar Series: Branded Communications Drive Digital Adoption

InvoiceCloud Partner Directory

AquaHawk

AquaHawk helps water utilities monitor usage, detect leaks, and keep customers informed all from one portal.

Company Description

AquaHawk is a widely used customer portal solution in the water utility marketplace, serving more than 60 utilities and analyzing hourly consumption data for more than 650,000 meters. The web-based SaaS platform gives water utilities real-time usage visibility, advanced leak detection, and proactive customer alerts while reducing non-revenue water loss and resolving high-bill complaints before they escalate.

Joint Value Proposition

InvoiceCloud’s digital payment platform integrates with AquaHawk’s customer portal to give water utilities and local governments a single, connected experience. From monitoring usage to collecting payment. Together, we help utilities:

  • Drive digital adoption with self-service access to usage data and online bill payment, 24/7.
  • Reduce operational costs by cutting support calls, paper bills, and manual processes.
  • Improve the customer experience with proactive leak alerts and frictionless payment options.
  • Accelerate cash flow through omnichannel payment collection with AutoPay, ACH, card, and text-to-pay.
  • Support water conservation goals with consumption benchmarking and threshold alert tools.

Learn more about InvoiceCloud's partnership with AquaHawk.