The Cost of Standing Still: Why Payments Can’t Wait for Your Next Big IT Project

InvoiceCloud Partner Directory

AquaHawk

AquaHawk helps water utilities monitor usage, detect leaks, and keep customers informed all from one portal.

Company Description

AquaHawk is a widely used customer portal solution in the water utility marketplace, serving more than 60 utilities and analyzing hourly consumption data for more than 650,000 meters. The web-based SaaS platform gives water utilities real-time usage visibility, advanced leak detection, and proactive customer alerts while reducing non-revenue water loss and resolving high-bill complaints before they escalate.

Joint Value Proposition

InvoiceCloud’s digital payment platform integrates with AquaHawk’s customer portal to give water utilities and local governments a single, connected experience. From monitoring usage to collecting payment. Together, we help utilities:

  • Drive digital adoption with self-service access to usage data and online bill payment, 24/7.
  • Reduce operational costs by cutting support calls, paper bills, and manual processes.
  • Improve the customer experience with proactive leak alerts and frictionless payment options.
  • Accelerate cash flow through omnichannel payment collection with AutoPay, ACH, card, and text-to-pay.
  • Support water conservation goals with consumption benchmarking and threshold alert tools.

Learn more about InvoiceCloud's partnership with AquaHawk.