Advanced Utility Systems (a division of N. Harris Computer Corporation) is a provider of customer information and billing (CIS) solutions specifically for municipal, investor-owned, and cooperative utilities. Founded in 1997, the company delivers its Infinity suite of software tools that manage the full meter-to-cash lifecycle: CIS Infinity handles billing and customer service; the Infinity Customer Engagement Portal enables self-service; and Infinity Field Workforce Management helps utilities automate and optimize their field operations. Advanced also offers services like system implementation, data migration, conversion, integration testing, and ongoing support. Their software is designed with modern standards (cloud-ready, browser-based, secure, configurable) to help utilities improve efficiency, reduce costs, and enhance the customer experience.
How Advanced Utility Systems and InvoiceCloud Help Utilities Do More with the Budget They Have
Every utility is being asked to do more with the budget it has, and residents don’t expect less service in return. Advanced Utility Systems brings CIS Infinity and the Infinity Customer Engagement Portal, built for municipal, investor-owned, and cooperative utilities. InvoiceCloud brings digital billing and payments. Together, we give teams and customers one seamless experience.
Single sign-on and real-time data exchange keep payment information accurate without extra handling. A dedicated implementation team helps go lives go faster and keeps the burden on IT staff light.
On-demand training helps staff go from getting started to getting great, and coordinated support from both partners means being always know where to turn.
Automated reminders, paperless enrollment, and one-click bill pay keep customers paying on their own terms. Teams spends less time on overhead, and PCI Level 1 compliance keeps every payment secure.
