Carteret-Craven Alleviated Staff Workloads and Data Breach Concerns with InvoiceCloud

Carteret-Craven Electric Cooperative

Since implementing InvoiceCloud as its EBPP solution, Carteret-Craven was able to:

Significantly decrease payment-related call volumes and paper billing by transforming collections
Increase online payment and self-service adoption through an enhanced payment experience
Boost customer satisfaction by keeping pace with member expectations
Reduce risk by offloading compliance to a secure SaaS system