Make Every Mailed Invoice Count

As billers expand digital payment options, outbound mail remains a powerful adoption tool. Mailed invoices create a prime opportunity to promote faster, more convenient online payments. 

Bill Inserts Drive Action 

When customers open a bill, they’re ready to pay. A clear, focused insert can introduce digital payments at the most relevant moment. 

Effective inserts should: 

• Promote digital payment adoption 
• Highlight key benefits (24/7 access, no checks or stamps, instant confirmation) 
• Include a direct call to action with a short URL or QR code 

Because inserts reach customers still receiving paper bills, they’re also ideal for promoting paperless billing. For customers hesitant to go digital, inserts provide a familiar, low-pressure introduction to online payments. 

Bill insert templates are available in the Marketing Resource Center under Customizable Templates > Bill Inserts. 

Questions? Contact the InvoiceCloud Customer Marketing team at customermarketing@invoicecloud.com.