1. Webinar Recap: Customers Share Online Bank Direct Experiences

    Posted on May 10, 2024

    Online Bank Direct (OBD) is InvoiceCloud’s solution to support payments made by customers through their bank. Today you may…

  2. Demographic Breakdown: Payment Channel Preferences by Age, Income, and Region

    Posted on March 21, 2024

    Investigating data demographically is paramount due to the inherent diversity in payment channel preferences among individuals. Recognizing that not…

  3. Rethinking Transaction Fees: The Unexpected Benefits for Businesses

    Posted on March 15, 2024

    In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…

  4. The Evolution of Insurance Claims

    Posted on March 7, 2024

    Insurance claims are a concept that’s been around for centuries. These payments alleviate financial burdens during some of the…

  5. How Do Customers Prefer to Resolve Payment Issues?

    Posted on February 29, 2024

    In the realm of digital transactions, challenges often surface, stemming from a variety of sources ranging from user errors…

  6. The Top 3 Digital Payment Issues and How to Address Them

    Posted on January 17, 2024

    In the fast-paced world of digital payments, ensuring a smooth and hassle-free experience for customers is paramount. Understanding both…

  7. 3 Bill Payment Trends to Know for 2024

    Posted on December 8, 2023

    Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…

  8. San Angelo Restores Customer Trust with Secure Payments Solution: Client Story 

    Posted on October 19, 2023

    Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…

  9. ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

    Posted on July 27, 2023

    In parts one and two of this series, we delved into understanding what ACH payments are and explored the…

  10. ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

    Posted on July 20, 2023

    In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…