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ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

In parts one and two of this series, we delved into understanding what ACH payments are and explored the importance of offering ACH payment options for both billing organizations and payers. Today, we will conclude the series by discussing three benefits that come...
ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated Clearinghouse system works. But why exactly is it so important for billing organizations to integrate an ACH option into their omni-channel payment...
Preparing to Bridge the Utility Workforce Gap

Preparing to Bridge the Utility Workforce Gap

The utility workforce is facing a significant challenge due to a combination of factors. The Great Resignation, a trend in which nearly 57 million Americans left their jobs for more fulfilling work and improved work-life balance, has had a profound effect on various...
The Key to Preventing Insurance Agent Burnout 

The Key to Preventing Insurance Agent Burnout 

According to a recent Slack survey, a staggering 43% of desk workers report feeling burned out. This problem is especially pronounced in the insurance industry, where the burnout rate stands at 39%, surpassing the national average of 35% and making it one of the top...
5 Steps to Better Constituent Engagement 

5 Steps to Better Constituent Engagement 

In today’s digital age, a county tax offices’ ability to actively encourage constituent engagement plays a crucial role in ensuring on-time payments and avoiding the pitfalls of late collections. Earlier tax payments are of paramount importance to the...
What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?

What’s Causing the Insurance Talent Shortage (and How Can Carriers Cope)?

It’s become increasingly difficult to ignore: the insurance industry is facing a major talent shortage that is only just beginning. A confluence of factors has ushered us into this gap in the insurance workforce, including the Great Resignation — a trend in which...