1. Earth Day Insights: The Power of Paperless Billing

    Posted on April 22, 2025

    Happy Earth Day! Today is a perfect opportunity for corporations and individuals alike to consider the impact we’re all…

  2. Infographic: The 2025 State of Online Payments

    Posted on March 27, 2025

    Understanding how your customers pay their bills and what influences their choices is the foundation of every successful billing…

  3. Infographic: The Payment Delinquencies Roadmap

    Posted on November 6, 2024

    Payment delinquencies can cause significant challenges for both payers and billers. For payers, delinquencies can lead to anything from…

  4. The Long-Reaching Impact of Paperless Adoption

    Posted on April 17, 2024

    In today’s digital age, the transition to paperless billing and the ongoing effort to drive paperless adoption is not…

  5. How do Americans Prefer to Receive Claims Payments?

    Posted on February 23, 2024

    When it comes to policyholder experience, the claims payment process is the moment of truth. From an experience perspective,…

  6. Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments

    Posted on August 10, 2023

    The insurance industry is facing a talent shortage several years in the making, at a time when business expenses…

  7. Infographic: The State of Online Payments Today

    Posted on January 26, 2023

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  8. Infographic: Digital Transformation in the Insurance Industry

    Posted on March 30, 2022

    Removing friction from the customer experience has become one of the major focuses of insurers worldwide, and for good…

  9. Infographic: The State of Online Payments in 2021

    Posted on December 2, 2021

    Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

  10. Infographic: Municipal Benefits of Digitizing Tax Collection Services

    Posted on August 18, 2021

    One historical misconception of the tax industry is that certain manual tasks — like billing, resident communications, and collections…