online payments Archives - InvoiceCloud Blog
LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story

LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story

LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The outdated solution lacked many of the modern, user-friendly payment options the modern utility customer expects and, on top of that,...
Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments

Infographic: Closing the Insurance Talent Gap by Digitizing Billing and Payments

The insurance industry is facing a talent shortage several years in the making, at a time when business expenses and policyholder expectations are higher than ever. In our ebook, The Digital Bridge: Closing the Insurance Talent Gap, we explore how insurers can utilize...
The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client Story 

The City of Hagerstown Conserves Resources and Reduces Shutoffs with Engaging Payment Experience: Client Story 

The City of Hagerstown, Maryland was stuck dealing with a problematic digital billing and payment solution. The system’s rigid structure left customers feeling frustrated with a poor payment experience and increased workload for staff with numerous collection issues....
ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution 

In parts one and two of this series, we delved into understanding what ACH payments are and explored the importance of offering ACH payment options for both billing organizations and payers. Today, we will conclude the series by discussing three benefits that come...
ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options? 

In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated Clearinghouse system works. But why exactly is it so important for billing organizations to integrate an ACH option into their omni-channel payment...