The Benefits of Paperless Utility Bills

Among the many key priorities utility agencies are balancing (grid modernization, expanding renewable energy sources, and managing rate structures,…

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Tags: adoption, self-service, utilities

Checklist: Is Your Billing Organization Prepared to Go Paperless?

Paperless bills are no longer a nice-to-have — they’re a strategic imperative. For billing organizations, the decision to go…

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Tags: adoption, customer experience, digital payments, ebpp, online payments, self-service, user experience

What is Paperless Billing?

In today’s digital-first world, the shift away from paper is no longer an isolated trend. From federal agencies to…

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Tags: adoption, digital payments, ebpp, self-service

Earth Day Insights: The Power of Paperless Billing

Happy Earth Day! Today is a perfect opportunity for corporations and individuals alike to consider the impact we’re all…

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Tags: adoption, infographic, research, self-service, values

Fostering Digital Financial Literacy with Billpayers

April is Financial Literacy Month, a time dedicated to highlighting the value of financial education in improving the fiscal…

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Tags: adoption, digital payments, mobile wallet, omni-channel, online payments, research, self-service

5 Ways InvoiceCloud Supports the Shift to Paperless Billing and Payments

You’ve likely heard by now that the latest Executive Order aims to phase out paper-based payments across all federal…

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Tags: adoption, digital payments, ebpp, implementations, insurance, online payment system, online payments, saas, self-service

Preparing for the Impact of New Executive Paperless Check Order

Last week, the White House issued an Executive Order that’s been years in the making: the elimination of paper-based…

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Tags: adoption, digital payments, online payments, self-service

Infographic: The 2025 State of Online Payments

Understanding how your customers pay their bills and what influences their choices is the foundation of every successful billing…

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Tags: adoption, customer experience, digital payments, ebpp, infographic, online payment system, online payments, research, self-service, user experience

American Bill Payment Habits: Trends, Challenges, and Opportunities 

The goals of billing and payment teams vary from organization to organization. Some might prioritize reducing payment delinquencies, while…

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Tags: adoption, customer engagement, customer experience, digital payments, ebpp, mobile wallet, online payment system, online payments, research