Among your customer base, there are likely segments who have been historically resistant to using your digital payment options….
Tags: adoption, customer experience, digital payments, ebpp, online payment system, online payments, research, security, self-service, user experience
Despite our increasingly paperless world, mail fraud has emerged as a pervasive and evolving threat — in fact, mail…
Tags: digital payments, ebpp, online payment system, online payments, research, security
We can hardly believe it, but it’s time to bid farewell to another memorable year. Just as your team…
Tags: adoption, client stories, product, saas, security
Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…
Tags: adoption, client stories, customer experience, customer frustration, customer satisfaction, digital payments, ebpp, online payment system, online payments, saas, security, user experience
In parts one and two of this series, we delved into understanding what ACH payments are and explored the…
Tags: adoption, client stories, customer effort, customer experience, customer satisfaction, digital payments, ebpp, omni-channel, online payment system, online payments, partnerships, product, saas, security, self-service, user experience
Check fraud remains a significant problem in America, with losses estimated to be in the billions of dollars each…
Tags: digital payments, ebpp, online payment system, online payments, saas, security
Headquartered in Newport, North Carolina, Carteret Craven Electric Company (CCEC) serves over 44,000 meters in the Carteret, Craven, Jones,…
Tags: adoption, ebpp, online payments, saas, security, utilities
The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…
Tags: client stories, customer experience, ebpp, online payment system, security, user experience, utilities
Cyberattacks are a serious threat to any organization, but there has been a growing threat of cyberattacks in insurance….
Tags: insurance, policyholder experience, saas, security
