Welcome to the InvoiceCloud blog

The Top 4 Biller Resources of 2021

As we ring in the New Year at InvoiceCloud, we’re taking a look back at some of the biller…

Read More

Tags: digital payments, online payments, policyholder experience, research, user experience

How do QR Codes Impact e-Payment Adoption?

Since the start of the pandemic, it’s likely that you’ve nervously wandered into your favorite restaurant or coffee shop,…

Read More

Tags: adoption, customer experience, digital payments, omni-channel, user experience

6 Digital Payments Trends to Watch in 2022

Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…

Read More

Tags: customer effort, customer experience, customer satisfaction, digital payments, mobile wallet, online payment system, paypal, user experience

3 Survey Insights on Bill Payment Expectations for 2022

Gaining insight into your customers’ bill payment expectations is critical, regardless of the types of payments that fund your…

Read More

Tags: customer experience, digital payments, online payments, research, self-service, user experience

Digital Services for All: InvoiceCloud and Financial Inclusion

Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable and equal access to…

Read More

Tags: mobile wallet, omni-channel, one-time payment, online payment system, online payments, user experience, values

Accept Convenient Cash Payments with CheckFreePay

Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their customers….

Read More

Tags: customer experience, customer satisfaction, omni-channel, user experience

3 Utility Session Recaps from CS Week 2021

For utility service providers, CS Week is the #1 annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North…

Read More

Tags: customer experience, digital payments, saas, user experience, utilities

Driving Self-Service Adoption with Enhanced CX: Client Story

In today’s day and age, it’s critical to meet your customers where they are. When it comes to the…

Read More

Tags: client stories, online payment system, online payments, self-service, user experience

3 New Biller Best Practices in the Wake of COVID-19

Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…

Read More

Tags: adoption, digital payments, omni-channel, saas, user experience

Subscribe to our blog

Sign up for weekly email updates and we’ll send you a copy of the State of Online Payments Research Report as a thank you.