
Insurity Connected is an annual client conference that brings together some of insurance’s leadingi tices. This year, the conference…
Tags: insurance, partnerships

Omni-channel is a popular buzzword that has made its way into almost every discussion about customer experience. Most of…
Tags: omni-channel

In a recent blog post, we discussed the benefits of improving the online payment experience. We detailed how a…
Tags: customer experience, online payment system, self-service, user experience

For most organizations, customer satisfaction levels are an area of constant focus. That’s because customer needs and expectations are…
Tags: client stories, customer experience, customer satisfaction

Keeping up with customer expectations is a challenge for most organizations, particularly when it comes to creating a good…
Tags: customer experience, online payment system, user experience

There’s no denying that, in a relatively short period of time, the world has changed significantly. These changes have…
Tags: customer experience, online payment system, user experience

Anyone who has been involved in purchasing software for their organization has heard of the term SaaS, or Software…

As organizations and individuals continue to adapt to the quickly-changing health situation, many billers are looking for ways to…

One of the most common challenges currently faced by water utility companies is the issue of rising water rates….
Tags: client stories, self-service