
There’s no denying that, in a relatively short period of time, the world has changed significantly. These changes have…
Tags: customer experience, online payment system, user experience

Anyone who has been involved in purchasing software for their organization has heard of the term SaaS, or Software…

As organizations and individuals continue to adapt to the quickly-changing health situation, many billers are looking for ways to…

One of the most common challenges currently faced by water utility companies is the issue of rising water rates….
Tags: client stories, self-service

Water is crucial to life. Without it, humans would not survive for more than 3 to 4 days. But…
Tags: self-service, user experience

Consumers’ needs are constantly changing, but one thing remains the same—they expect an outstanding user experience (UX) every step…
Tags: customer experience, ebpp, user experience

As organizations become more familiar with the benefits of SaaS, or Software as a Service, the demand for this…
Tags: saas

If you have ever purchased software for your organization, you have likely heard the term SaaS, or Software as…
Tags: saas

For many utility companies, billing customers and collecting payments can be a challenge. Specifically, organizations struggle with keeping costs…
Tags: client stories, ebpp, utilities