
As organizations and individuals continue to adapt to the quickly-changing health situation, many billers are looking for ways to…

One of the most common challenges currently faced by water utility companies is the issue of rising water rates….
Tags: client stories, self-service

Water is crucial to life. Without it, humans would not survive for more than 3 to 4 days. But…
Tags: self-service, user experience

Consumers’ needs are constantly changing, but one thing remains the same—they expect an outstanding user experience (UX) every step…
Tags: customer experience, ebpp, user experience

As organizations become more familiar with the benefits of SaaS, or Software as a Service, the demand for this…
Tags: saas

If you have ever purchased software for your organization, you have likely heard the term SaaS, or Software as…
Tags: saas

For many utility companies, billing customers and collecting payments can be a challenge. Specifically, organizations struggle with keeping costs…
Tags: client stories, ebpp, utilities

A go-it-alone approach to healthcare payments does not work, especially in a climate where high-deductible health plans are the…

In the insurance industry, there are several key challenges that organizations need to address to remain competitive and keep…