
Consumers’ needs are constantly changing, but one thing remains the same—they expect an outstanding user experience (UX) every step…
Tags: customer experience, ebpp, user experience

As organizations become more familiar with the benefits of SaaS, or Software as a Service, the demand for this…
Tags: saas

If you have ever purchased software for your organization, you have likely heard the term SaaS, or Software as…
Tags: saas

For many utility companies, billing customers and collecting payments can be a challenge. Specifically, organizations struggle with keeping costs…
Tags: client stories, ebpp, utilities

A go-it-alone approach to healthcare payments does not work, especially in a climate where high-deductible health plans are the…

In the insurance industry, there are several key challenges that organizations need to address to remain competitive and keep…

To Drive Adoption, Provide a Great Customer Experience
In 2020, providing a great customer experience is about meeting customers’ ever-changing expectations. Customer experience has become a primary…

Creating a positive user experience is about more than your customers – it’s about driving quantifiable business results for…

The primary challenge most organizations have when it comes to selecting an online payment system is that, on paper,…
Tags: ebpp, online payment system