Earth Day Insights: The Power of Paperless Billing

Happy Earth Day! Today is a perfect opportunity for corporations and individuals alike to consider the impact we’re all…

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Tags: adoption, infographic, research, self-service, values

Harnessing SaaS to Transform the Policyholder Experience

Insurance continues to undergo rapid transformation, driven by rising customer expectations and the increasing frequency of catastrophic claims. Automation…

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Tags: insurance, online payment system, online payments, policyholder experience, saas

Fostering Digital Financial Literacy with Billpayers

April is Financial Literacy Month, a time dedicated to highlighting the value of financial education in improving the fiscal…

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Tags: adoption, digital payments, mobile wallet, omni-channel, online payments, research, self-service

5 Ways InvoiceCloud Supports the Shift to Paperless Billing and Payments

You’ve likely heard by now that the latest Executive Order aims to phase out paper-based payments across all federal…

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Tags: adoption, digital payments, ebpp, implementations, insurance, online payment system, online payments, saas, self-service

Preparing for the Impact of New Executive Paperless Check Order

Last week, the White House issued an Executive Order that’s been years in the making: the elimination of paper-based…

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Tags: adoption, digital payments, online payments, self-service

Infographic: The 2025 State of Online Payments

Understanding how your customers pay their bills and what influences their choices is the foundation of every successful billing…

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Tags: adoption, customer experience, digital payments, ebpp, infographic, online payment system, online payments, research, self-service, user experience

American Bill Payment Habits: Trends, Challenges, and Opportunities 

The goals of billing and payment teams vary from organization to organization. Some might prioritize reducing payment delinquencies, while…

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Tags: adoption, customer engagement, customer experience, digital payments, ebpp, mobile wallet, online payment system, online payments, research

Event Recap: 2025 Oracle Edge Summit 

Oracle Energy and Water’s Customer Edge Summit is a one-of-a-kind event for utility professionals to share lessons learned, best…

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Tags: adoption, client stories, customer experience, ebpp, integrations, one-time payment, online payment system, online payments, partnerships, saas, self-service, user experience, utilities

Sapiens Podcast: The State of Online Claims Payments in 2025

In the most critical time of loss, policyholders want to be made whole again, as quickly and efficiently as…

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Tags: insurance, research