
The fast-paced nature of today’s billing environment makes access to timely, accurate data a necessity. Yet for many organizations,…
Tags: product

Paperless bills are no longer a nice-to-have — they’re a strategic imperative. For billing organizations, the decision to go…
Tags: adoption, customer experience, digital payments, ebpp, online payments, self-service, user experience

In today’s digital-first world, the shift away from paper is no longer an isolated trend. From federal agencies to…
Tags: adoption, digital payments, ebpp, self-service

Duck Creek Technologies’ annual Formation conference is a pivotal insurance event, where nearly 800 insurance and technology leaders strategize about the…
Tags: insurance, partnerships

Happy Global Accessibility Awareness Day (GAAD)! Every year, GAAD aims to raise awareness about digital access and inclusion by…
Tags: digital payments, online payment system, online payments, product, user experience, values

The IUCX Conference is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals…
Tags: client stories, customer engagement, customer experience, digital payments, ebpp, online payments, utilities

Paul Applegate, VP of Alliances and Business Development recently collaborated with ASUG, Americans SAP Users Group, to discuss the…
Tags: customer experience, digital payments, ebpp, integrations, online payment system, online payments, partnerships, user experience, utilities

Claims automation is transforming the insurance industry, allowing insurers to balance customer experience (CX) with operational efficiency. To stay…

Happy Earth Day! Today is a perfect opportunity for corporations and individuals alike to consider the impact we’re all…
Tags: adoption, infographic, research, self-service, values