Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

Investigating data demographically is paramount due to the inherent diversity in payment channel preferences among individuals. Recognizing that not…

In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…

Insurance claims are a concept that’s been around for centuries. These payments alleviate financial burdens during some of the…

In the realm of digital transactions, challenges often surface, stemming from a variety of sources ranging from user errors…

When it comes to policyholder experience, the claims payment process is the moment of truth. From an experience perspective,…

Despite our increasingly paperless world, mail fraud has emerged as a pervasive and evolving threat — in fact, mail…

This year’s State of Online Payments report shows digital billing and payment options continue to gain momentum in all…

In today’s billing and payment landscape, insights into how customers prefer to receive bills, make payments, and connect with…