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Celebrating Global Accessibility Awareness Day
Happy Global Accessibility Awareness Day (GAAD)! Every year, GAAD aims to raise awareness about digital access and inclusion by…
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Where to Find the InvoiceCloud Team at HCTC 2024
The Harris Customer Training Conference (HCTC) is an eagerly anticipated event for the InvoiceCloud team. The annual gathering provides…
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How Can Billers Empower Non-English Speaking Customers?
The convenience of online bill payments has undoubtedly transformed the lives of many Americans. However, this is not a…
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Rethinking Transaction Fees: The Unexpected Benefits for Businesses
In the contemporary landscape of digital payments, transaction fees have become an integral facet of everyday life, from the…
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How Do Customers Prefer to Resolve Payment Issues?
In the realm of digital transactions, challenges often surface, stemming from a variety of sources ranging from user errors…
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The Top 3 Digital Payment Issues and How to Address Them
In the fast-paced world of digital payments, ensuring a smooth and hassle-free experience for customers is paramount. Understanding both…
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3 Bill Payment Trends to Know for 2024
Sending bills and receiving payments are crucial customer touchpoints, for several reasons. Besides the impact this experience can have…
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San Angelo Restores Customer Trust with Secure Payments Solution: Client Story
Nowadays, municipalities of any size face an increased danger of critical security breaches. The global average cost of a…
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LEXserv Saves 20 Hours a Month by Increasing Self-Service Rates: Client Story
LEXserv, a utility service provider catering to over 110,000 residents, was grappling with an ineffective online payment system. The…
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ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution
In parts one and two of this series, we delved into understanding what ACH payments are and explored the…
