Watch Episode 2 of the Customer Confidence Webinar Series: The Data Behind Digital Trust

Turn Insights into Impact: Grow Adoption with the AI Report Generator

What if you could instantly spot your best opportunities to increase digital adoption without submitting a report request or digging through spreadsheets? With InvoiceCloud’s AI Report Generator, you can! 

Using simple, natural language prompts, your team can quickly uncover actionable insights and turn them into targeted campaigns that drive real results.  

Here are a few ways to use the AI Report Generator to increase digital adoption: 

  • Target First-Time Online Payers  Use AI to identify customers who have never paid online and are ideal candidates for digital conversion 
    • Example prompt: “Show me customers who have never made an online payment and have paid by mail or in person in the last 12 months” 
    • Campaign idea: Include a bill insert in mailed invoices targeting non-digital payers with messaging designed for digitally hesitant customers
  • Boost AutoPay Participation  Identify customers with predictable or last-minute payment behavior who would benefit most from AutoPay 
    • Example prompt: “Find customers who pay within 3 days of the due date for the last 6 billing cycles and are not enrolled in AutoPay” 
    • Campaign idea: Send a targeted email campaign to these payers encouraging AutoPay enrollment to reduce stress and avoid late payments
  • Grow Paperless Enrollment – Surface customers who are already engaging digitally but still receiving paper bills 
    • Example prompt: “Show customers who have logged into the payment portal or paid online in the last 90 days but are not enrolled in paperless billing” 
    • Campaign idea: Consider working with the InvoiceCloud Customer Marketing team to launch a campaign to automatically convert registered payers to paperless billing 

With the AI Report Generator, you can go from question to campaign in minutes, helping you reach the right customers with the right message at the right time. 

And if you’re ready to take it a step further, InvoiceCloud Customer Marketing is here to help you turn these insights into high-performing campaigns. Reach out to customermarketing@invoicecloud.com to get started.