Press Room

BOSTON – August 28, 2025

InvoiceCloud Study: Spending Under Scrutiny as Americans Struggle to Manage Essential Expenses

InvoiceCloud today announced the findings of its consumer spend research, revealing that amid ongoing global economic uncertainty, more than half (56%) of Americans surveyed struggle to pay essential monthly bills on time and nearly one-third (28%) live paycheck to paycheck.

Boston, MA – August 26, 2025

El Dorado County Treasurer-Tax Collector’s Office Selects InvoiceCloud to Modernize Property Tax Billing and Payments

InvoiceCloud, a leading provider of online billing and payment solutions, today announced that the El Dorado County’s Treasurer-Tax Collector department has chosen its platform to enhance the way residents pay property taxes and other county fees.

BOSTON–July 31, 2025

InvoiceCloud Appoints Insurance Innovation Leader Michael Costonis to Board of Directors

InvoiceCloud, a leading provider of online billing and digital payment solutions, today announced the appointment of Michael Costonis to its board of directors. Costonis will support the company’s continued growth and strategic focus on the insurance market.

BOSTON, MA–July 25, 2025

InvoiceCloud Recognized as Technology Top Workplace for the Fourth Consecutive Year

InvoiceCloud, a leading provider of online billing and payment services, has been named a 2025 Top Workplace in the Technology industry by Energage, a research firm that specializes in employee engagement and workplace culture. As part of the annual Top Workplaces Industry Awards, this recognition highlights InvoiceCloud’s commitment to building a people-first workplace culture and reinforces its status as an employer of choice within the technology sector.

BOSTON, MA–July 15, 2025

InvoiceCloud and Muni-Link Celebrate 100th Customer Signed, Highlighting Strategic Partnership and Business Momentum

The milestone achievement showcases the strength of the partnership in driving excellent experience and efficiency for utility customers across the US. InvoiceCloud, a leading provider of online billing and digital payment solutions, announced it signed its 100th customer with longstanding alliance partner, Muni-Link, a Software as a Service (SaaS)-based municipal billing software for sewer and water utilities.

BOSTON–June 12, 2025

InvoiceCloud Launches AI Report Generator to Simplify Biller Reporting, Unlocking Real-Time Insights and Driving Operational Time Savings

New capability reinforces company’s commitment to delivering customer value through AI. InvoiceCloud, a leading provider of online billing and payment services, today announced the launch of its AI Report Generator, a new tool designed to provide utility, government, and insurance billers with real-time reporting using natural language processing.

BOSTON–May 13, 2025

InvoiceCloud to Sponsor Duck Creek Technologies’ Formation ’25 Event

InvoiceCloud, a leading provider of online billing and payment services, proudly announces its sponsorship at Formation ’25, the global user conference hosted by Duck Creek Technologies. As a platinum sponsor, InvoiceCloud is excited to collaborate with Duck Creek, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance.

Payments BOSTON–May 6, 2025

InvoiceCloud Unveils New AI Initiatives to Drive the Next Generation of Digital Payments

InvoiceCloud, a leading provider of online billing and payment services, today announced the active rollout of embedded generative and agentic AI technologies within its electronic bill presentment and payment (EBPP) platform.

BOSTON–March 20, 2025

InvoiceCloud Named a National USA TODAY Top Workplace, Marking Fourth Consecutive Win

InvoiceCloud, a leading solution for digital bill payment services, announced today that it has been named on the list of Top Workplaces in the nation by USA TODAY, an achievement that underscores the company’s continued commitment to fostering an outstanding workplace culture.  

BOSTON–February 6, 2025

InvoiceCloud and POWERCONNECT.AI Release Integrated AI and Payment Solutions for Utilities

InvoiceCloud, a leading solution for digital bill payment services, has teamed up with POWERCONNECT.AI, the leading AI accelerator for the energy and utility industry, to offer integrated AI and payment solutions for utilities that elevate the customer experience with advanced features designed for both customers and service agents.

BOSTON—January 14, 2025

InvoiceCloud Appoints Alice Palmer as Chief Marketing Officer

InvoiceCloud, a leading solution for digital bill payment services, today announced Alice Palmer as its new Chief Marketing Officer. In her role as part of the executive team, she will oversee InvoiceCloud’s marketing strategy and lead its marketing organization.

BOSTON—December 5, 2024

The Boston Globe Names InvoiceCloud a Top Place to Work in 2024

InvoiceCloud, a leading solution for digital bill payment services, has been named one of the 2024 Top Places to Work in Massachusetts in the 17th annual, employee-based survey from The Boston Globe.

BOSTON—November 12, 2024

InvoiceCloud Honored at 2024 Stevie Awards for Women in Business

InvoiceCloud, a leading solution for digital bill payment services, is proud to announce that it has been named a Bronze Stevie® Award winner in the Achievement in Promoting Work-Life Balance category in the 21st annual Stevie Awards for Women in Business.

HYDERABAD, India and BOSTON—October 22, 2024

InvoiceCloud Opens International Office in India, Names Managing Director

InvoiceCloud, a leading solution for digital bill payment services, announced the hire of Rakesh Chawla as Senior Vice President of Engineering and Managing Director of its first international office in India.

BOSTON and Roseville, CA–October 7, 2024

Years After Implementing InvoiceCloud and Cayenta’s Integrated Solution, the City of Roseville Enjoys Continuous Improvements to Its Digital Payment Experience

InvoiceCloud, a leading solution for digital bill payment services, and Cayenta, part of the Harris Computer family providing CIS and ERP technology, recognize the City of Roseville’s achievements of increasing digital adoption rates and attaining continued operational efficiencies as a result of their future-proofed integrated solution.

BOSTON—October 2, 2024

InvoiceCloud Recognized for Leadership in Insurance with Award Wins for Technology and Partner Innovation

InvoiceCloud, a leading solution for digital bill payment services, has been honored with two awards in recognition of its innovation and dedication to carriers and policyholders in the insurance industry.

BOSTON–September 24, 2024

InvoiceCloud and Harris Systems & Software Celebrate 10-Year Alliance Serving Local Governments and Utilities

InvoiceCloud, a leading solution for digital bill payment services, and Systems & Software (S&S), a leading provider of utility management solutions and a Harris Computer subsidiary, announced significant customer milestones as a result of a 10-year collaboration. InvoiceCloud serves nearly 70% of System & Software’s local government and utility customers.  

BOSTON–September 18, 2024

InvoiceCloud Leader Honored for Paving the Way for Women in Utilities at Annual Women Who SPARK Awards

InvoiceCloud, a leading solution for digital bill payment services, is proud to announce that a team member and four customers were honored at Utility 2030’s (U2030) Women Who SPARK Awards, an event dedicated to honoring exceptional women who have made significant contributions to innovation, transformation, and mentorship within the utility sector.