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Webinar Recap: Customers Share Online Bank Direct Experiences
Online Bank Direct (OBD) is InvoiceCloud’s solution to support payments made by customers through their bank. Today you may…
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The Top 3 Digital Payment Issues and How to Address Them
In the fast-paced world of digital payments, ensuring a smooth and hassle-free experience for customers is paramount. Understanding both…
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ACH Blog Series, Part 3: The Benefit of Offering ACH Payments Through Your Digital Payment Solution
In parts one and two of this series, we delved into understanding what ACH payments are and explored the…
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ACH Blog Series, Part 2: Why Do Billers Need to Offer ACH Payment Options?
In the first installment of our ACH blog series, we explored what ACH payments are and how the Automated…
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ACH Series, Part 1: What is an ACH Payment and How Does it Work?
Every day, billions of dollars move through a payment system called the Automated Clearing House (ACH), a complex but…
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3 Benefits of Automatically Matching Electronic Payments to Open Invoices
Of all the valuable resources billing organizations are looking to conserve these days, time is the most finite. Whether…
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CS Week Recap: Transforming Utility Customer Behavior
For utility service providers, CS Week is the #1 educational and customer service conference serving electric, gas and water/wastewater…
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Accept Convenient Cash Payments with CheckFreePay
Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their customers….
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Encouraging Self-Service Payments with AgentConnect
Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most…
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3 Benefits of an Enhanced Interactive Voice Response Solution
We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to make payments, whenever, wherever, and however they’d…
