Timely and reliable customer payments are the backbone for all utilities. As the world of technology improves around us,…

The Government Finance Officer’s Association (GFOA) held their 2021 virtual conference last week. If you weren’t able to make…

While we never need a holiday to celebrate the parents in our lives, we can’t turn down the opportunity to give…

For utility organizations, high credit card processing fees can cause water rates to rise, putting a strain on the organizations themselves and…

Beginning an implementation process with a new vendor is an exciting and, let’s face it, stressful time for most…

Larger insurance organizations often wield the most digital advantages in the industry, which presents a number of challenges for other property…

We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to make payments, whenever, wherever, and however they’d…

If you’ve been tasked with keeping your insurance organization up-to-speed on critical innovations, you’re probably already on a journey…

Usually, when we talk about generational trends with digital payments, we’re talking about younger generations. What payment channels do Millennials prefer? How can you keep payments on-time…