InvoiceCloud and PayPal: 4 Unique Benefits for your Organization
At InvoiceCloud, our primary focus is improving customer engagement to encourage more online payments and drive results for your organization. We’re continuously…
Tags: customer experience, digital payments, online payment system, paypal
How to Find the Best Online Payment Solution for Workers’ Comp
The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every corner…
Tags: ebpp, insurance, online payment system, partnerships, policyholder experience
What is CX vs. UX?
User experience (UX) and customer experience (CX) are words thrown around often when referring to customer service. But what…
Tags: customer effort, customer experience, customer frustration, customer satisfaction, ebpp, user experience
Why Do Billing Organizations Need a Payment Reconciliation Tool?
Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital part…
Tags: ebpp, online payment system, utilities
[Infographic]: Keeping up with Millennial policyholders
With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…
Tags: insurance, online payments, policyholder experience, research
3 Takeaways from New Research on Millennial Policyholders
As the largest generation in North America, Millennials are an important demographic for insurance carriers. Not only because this…
Tags: ebpp, insurance, online payments, policyholder experience, research
4 Ways Online Payments Improve the Insurance Agent Experience
Independent agents are a critical part of the insurance value chain and significantly influence business placement in the insurance industry. Ensuring…
Tags: insurance
Why Offer Pay by Text?
From social media and text messaging to emailing and more, most consumers spend the majority of their time on…
Tags: adoption, customer experience, omni-channel
Gratitude Motivates Invoice Cloud to Give Back
Invoice Cloud takes giving back to our community seriously — it’s baked right into our organizational DNA. (Fun fact:…
Tags: values