
Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital part…
Tags: ebpp, online payment system, utilities
![[Infographic]: Keeping up with Millennial policyholders](https://invoicecloud.net/wp-content/uploads/2023/10/02_22_21_blog_featured_keeping_up_with_millennial_policyholders.jpg)
With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…
Tags: insurance, online payments, policyholder experience, research

As the largest generation in North America, Millennials are an important demographic for insurance carriers. Not only because this…
Tags: ebpp, insurance, online payments, policyholder experience, research

Independent agents are a critical part of the insurance value chain and significantly influence business placement in the insurance industry. Ensuring…
Tags: insurance

From social media and text messaging to emailing and more, most consumers spend the majority of their time on…
Tags: adoption, customer experience, omni-channel

Invoice Cloud takes giving back to our community seriously — it’s baked right into our organizational DNA. (Fun fact:…
Tags: values

Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while…
Tags: adoption, customer satisfaction, digital payments, ebpp, online payments, self-service

The key to maintaining relationships with your customers isn’t too different from how to maintain the other relationships in…
Tags: customer engagement, customer experience, customer satisfaction, ebpp, online payments, self-service

With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity can be summed up…
Tags: adoption, customer engagement, customer experience, customer frustration, ebpp, online payment system, saas, user experience