Why is Having a Mobile Wallet Payment Option So Important?

Have you ever seen someone get their total at the grocery store and go for their phone instead of…

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Tags: apple pay, google pay, mobile wallet, omni-channel

3 Takeaways from Insurity Connected 2020

Insurity Connected is an annual client conference that brings together some of insurance’s leadingi tices. This year, the conference…

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Tags: insurance, partnerships

Why Omni-channel Payment Options Aren’t Enough

Omni-channel is a popular buzzword that has made its way into almost every discussion about customer experience. Most of…

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Tags: omni-channel

Creating a Good User Experience for Online Payments

In a recent blog post, we discussed the benefits of improving the online payment experience. We detailed how a…

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Tags: customer experience, online payment system, self-service, user experience

Increased Customer Satisfaction with Simplified Payments: Client Story

For most organizations, customer satisfaction levels are an area of constant focus. That’s because customer needs and expectations are…

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Tags: client stories, customer experience, customer satisfaction

5 Benefits of Improving the Online Payment Experience

Keeping up with customer expectations is a challenge for most organizations, particularly when it comes to creating a good…

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Tags: customer experience, online payment system, user experience

Why Now is the Time to Innovate, Despite Uncertainty

There’s no denying that, in a relatively short period of time, the world has changed significantly. These changes have…

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Tags: customer experience, online payment system, user experience

4 Benefits of SaaS for Insurance Companies

Anyone who has been involved in purchasing software for their organization has heard of the term SaaS, or Software…

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Tags: insurance, saas

4 Ways to Encourage Customers to Pay Bills Online

As organizations and individuals continue to adapt to the quickly-changing health situation, many billers are looking for ways to…

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Tags: online payment system, self-service