At InvoiceCloud, our primary focus is improving customer engagement to encourage more online payments and drive results for your organization. We’re continuously…
Tags: customer experience, digital payments, online payment system, paypal
The economic impact of the COVID-19 pandemic has been devastating, leaving millions unemployed in the U.S. alone. While every corner…
Tags: ebpp, insurance, online payment system, partnerships, policyholder experience
User experience (UX) and customer experience (CX) are words thrown around often when referring to customer service. But what…
Tags: customer effort, customer experience, customer frustration, customer satisfaction, ebpp, user experience
Whether it’s monthly utility payments or book-to-tax reconciliations, the need for a payment reconciliation tool is a vital part…
Tags: ebpp, online payment system, utilities
![[Infographic]: Keeping up with Millennial policyholders](https://invoicecloud.net/wp-content/uploads/2023/10/02_22_21_blog_featured_keeping_up_with_millennial_policyholders.jpg)
With a population of over 72 million, Millennials are currently the largest generation in North America. The significant buying…
Tags: insurance, online payments, policyholder experience, research
As the largest generation in North America, Millennials are an important demographic for insurance carriers. Not only because this…
Tags: ebpp, insurance, online payments, policyholder experience, research
Independent agents are a critical part of the insurance value chain and significantly influence business placement in the insurance industry. Ensuring…
Tags: insurance
From social media and text messaging to emailing and more, most consumers spend the majority of their time on…
Tags: adoption, customer experience, omni-channel
Invoice Cloud takes giving back to our community seriously — it’s baked right into our organizational DNA. (Fun fact:…
Tags: values
