City of Manassas

Learn how the City of Manassas Increased Self-Service Rates with a Frictionless Digital Experience

Since implementing InvoiceCloud as its billing and payments solution, the City of Manassas was able to:

• Provide a frictionless customer experience to boost self-service rates
• Increase resident satisfaction
• Reduce internal inefficiencies and refocus staff priorities
• Easily integrate their new payment solution with their core billing software