City of Manassas

Learn how the City of Manassas Increased Self-Service Rates with a Frictionless Digital Experience

Since implementing InvoiceCloud as its billing and payments solution, the City of Manassas was able to:

  • Provide a frictionless customer experience to boost self-service rates
  • Increase resident satisfaction
  • Reduce internal inefficiencies and refocus staff priorities
  • Easily integrate their new payment solution with their core billing software

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