Why are SSO and MFA Essential for Secure Digital Bill Payments?
Nowadays, secure digital bill payments and user experience don’t have to be viewed as competing priorities. In fact,…
Simplify property tax collection by digitizing communications and payments — meeting taxpayers where they are.
Support evolving property owner expectations with a flexible, self-service payment system that leads to fewer taxpayer calls, shorter office lines, and a significant reduction in mailed checks.
* Based on a third-party study using data from the InvoiceCloud platform, third-party research, and anonymized customer data.
Lessen administrative workloads by enabling residents to pay multiple bills – taxes, parking violations, county fees, and more – when, how, and where they want, including an easy-to-use one-time payment option that doesn’t require registration.
Uplevel your productivity with AI report generators, real-time dashboards, and predictive analytics that proactively optimize your processes.
Choose peace of mind for both you and your residents with PCI Level 1 Compliance that securely encrypts customer data. Maintain compliance with payment processing standards such as PCI-DSS.
Expect seamless integrations with your existing tech stack and accurate, fast account reconciliations with InvoiceCloud’s 160+ CIS partnerships, including Muni-Link, Harris inHANCE, and more.
Save IT teams time and accelerate time to value with expert-led onboarding, continuous SaaS updates, and ongoing support tailored to the unique needs of your municipality.
Enjoy a unified, end-to-end payment experience that fits seamlessly into your existing workflows without bolt-ons, batch delays, or disruptive upgrades. InvoiceCloud integrates with the platforms counties already rely on — like DevNet, Harris Aumentum, Megabyte, BI-Tek, NCPTS, Tyler, and other legacy systems. Pre-built connectors and flexible APIs eliminate data silos, reduce manual processing, and continuity across billing, collections, and disbursements. Plus, get dedicated support from technical experts that work hand-in-hand with your team for a smooth, secure deployment that minimizes risk and accelerates time to value.
Ensure more efficient collections: On average, our customers reduce late payments by 40%,* allowing teams to focus on more strategic priorities.
Reduce the burden of manual collections: Customers have reduced lobby traffic by up to 50%, call volumes by up to 69%, and collectively saved hundreds of hours a month on manual workloads.**
Streamline collections: With a 3-10x increase in backend efficiencies, counties run smoother with real-time reporting capabilities and fast, accurate reconciliations.***
Automate manual collections: Customers have reduced late payments by 40%,* lobby traffic by up to 50%, call volumes by up to 69%, and saved hundreds of hours a month on manual workloads.**
Improve constituent satisfaction: Easier, more convenient payments mean happier taxpayers. Billers have seen customer satisfaction scores up to 96% after implementation.***
Maintain a positive public image: Improve resident sentiment with a billing and payments experience that includes personalized reminders and a wide range of payment options that are easy for all residents to use.
Tailor-made integrations without heavy lifting: Reduce the burden on internal IT teams with a seamless integration that fits your existing tech stack, accelerating time to value.
Security that’s built in — not bolted on: Our PCI-compliant solution checks all the boxes with encrypted customer data and a SaaS model that automatically provides the latest security updates.
* Based on data collected from customers that went live on the InvoiceCloud platform in 2022 and 2023 and had 12 month’s worth of available payment data as of Dec. 2024.
** Based on a third-party study using data from the InvoiceCloud platform, third-party research, and anonymized customer data.
*** Based on anonymized customer data.
Boost digital adoption and improve billing operations with a SaaS platform designed with county tax in mind. Engage constituents with personalized reminders and easy-to-use self-service tools to mitigate delinquencies, call volumes, and administrative burdens. With tailored onboarding, proven marketing strategies, and adoption programs built for counties like yours, InvoiceCloud delivers a more efficient payment experience — freeing your staff to focus on serving your community, not chasing payments.
Level out the spike of due date payments and see fewer delinquencies through automated reminders, clear messaging, and personalized prompts that keep taxpayers proactive and informed.
Manual processes involved with billing and payments occupy hours of your team’s time. Optimize with InvoiceCloud and see a 3-10x increase in billing-related efficiencies.*
The more constituents paying online, the fewer calls your team has to answer. Fewer walk-in payments and support calls allows your team to focus on high-priority projects.
From implementation and 24/7 technical support, to marketing your new digital payment options to taxpayers, you’ve got a true partner in InvoiceCloud — without hidden fees.
Nowadays, secure digital bill payments and user experience don’t have to be viewed as competing priorities. In fact,…
Discover how El Dorado County reduced time-consuming manual processes and improved resident payment experiences by implementing InvoiceCloud’s digital…
We support multiple secure payment methods including credit/debit cards, ACH/eChecks, and digital wallets (e.g., Apple Pay, Google Pay, PayPal, Venmo). Taxpayers can make one-time guest payments or enroll in recurring or scheduled payments to ensure timely tax compliance.
Yes. Our platform supports a true guest checkout experience, allowing taxpayers to make one-time payments quickly without the hassle of creating a login. This removes friction from the payment journey and increases on-time collections, especially during peak tax season.
Absolutely. Taxpayers can set up recurring or scheduled payments (monthly, quarterly, or annually), which helps create a steady and predictable revenue stream rather than facing unpredictable spikes near deadlines.
InvoiceCloud automates reminders via email, text, and calendar notifications, all with direct links to pay. Combined with frictionless payment tools, this approach increases digital payments, reduces walk-ins and mailed checks, and cuts down on delinquencies.
We integrate with over 160 billing and tax systems, including DevNet, Harris Aumentum, Megabyte, BI-Tek, NCPTS, Tyler, and other legacy platforms. Our pre-built, configurable connectors and flexible APIs ensure quick, low-lift deployments.
Yes. InvoiceCloud is PCI Level 1 compliant, the highest level of payment security. We use tokenization, end-to-end encryption, and continuous monitoring to protect taxpayer data and support audit-readiness for government entities.
The system automatically alerts the taxpayer with next steps — whether to retry payment, update payment info, or use an alternate method. This helps reduce failed payments from becoming delinquencies.
InvoiceCloud provides real-time dashboards, predictive analytics, and behavior-based insights. These tools help counties monitor digital adoption, track engagement, identify collection trends, and improve operational planning.
By automating payment reminders, paperless enrollment, and recurring payment setup, InvoiceCloud reduces manual tasks for staff. This allows teams to shift from reactive processing to proactive taxpayer service.
InvoiceCloud includes built-in marketing support — like co-branded email outreach, QR code campaigns, and behaviorally driven prompts — to drive digital adoption. This leads to higher e-payment rates, lower print/mail costs, and improved taxpayer experiences.
We deliver a clean, mobile-optimized interface that lets taxpayers pay how and when they want. This convenience reflects positively on the county’s public image and builds trust with constituents. We also provide a Trust Center that anyone can access to review our security and compliance credentials.
Connect with our county tax collection experts to see how InvoiceCloud drives results from day one — and scales with your business for long-term success.