
Paul Applegate, VP of Alliances and Business Development recently collaborated with ASUG, Americans SAP Users Group, to discuss the…
Tags: customer experience, digital payments, ebpp, integrations, online payment system, online payments, partnerships, user experience, utilities

Claims automation is transforming the insurance industry, allowing insurers to balance customer experience (CX) with operational efficiency. To stay…

Happy Earth Day! Today is a perfect opportunity for corporations and individuals alike to consider the impact we’re all…
Tags: adoption, infographic, research, self-service, values

Insurance continues to undergo rapid transformation, driven by rising customer expectations and the increasing frequency of catastrophic claims. Automation…
Tags: insurance, online payment system, online payments, policyholder experience, saas

April is Financial Literacy Month, a time dedicated to highlighting the value of financial education in improving the fiscal…
Tags: adoption, digital payments, mobile wallet, omni-channel, online payments, research, self-service

You’ve likely heard by now that the latest Executive Order aims to phase out paper-based payments across all federal…
Tags: adoption, digital payments, ebpp, implementations, insurance, online payment system, online payments, saas, self-service

Last week, the White House issued an Executive Order that’s been years in the making: the elimination of paper-based…
Tags: adoption, digital payments, online payments, self-service

Understanding how your customers pay their bills and what influences their choices is the foundation of every successful billing…
Tags: adoption, customer experience, digital payments, ebpp, infographic, online payment system, online payments, research, self-service, user experience

The goals of billing and payment teams vary from organization to organization. Some might prioritize reducing payment delinquencies, while…
Tags: adoption, customer engagement, customer experience, digital payments, ebpp, mobile wallet, online payment system, online payments, research