Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…

This Earth Day, we’d like to highlight a self-service option in the payment route that’s beneficial for billing organizations, the planet, and highly convenient for…

From social media and text messaging to emailing and more, most consumers spend the majority of their time on…

Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while…

With 2020 behind us, all eyes are looking forward to what 2021 holds. For billing and payment professionals, that curiosity can be summed up…

This past year was an unprecedented one – one that asked organizations across all industries to reevaluate and reimagine how they provide products…

Just as billing and payments are an essential arm of local government, increased customer satisfaction is an essential metric for evaluating an…

When we talk about adoption, we are generally referring to e-adoption or electronic billing and payment adoption. At its…

The intersection where internal processes meet payments can prove to be an organizational boon or a challenging roadblock –…