In recent years, local governments have been forced to adapt to a wildly changing world, especially as it pertains to sending bills…

Driving more billers to self-service payment methods (also known as electronic adoption or e-adoption) is one of the most…

Many insurance organizations share common pain points when it comes to collecting premium payments – but what’s the biggest, top-of-mind challenge that keeps insurers up…

We often talk about omni-channel payment options as a billing essential, mainly for the convenience of allowing customers to make payments, whenever, wherever, and however they’d…

When we talk about “adoption,” we are generally referring to electronic billing and payment adoption or the process of driving customers to make…

Just as COVID-19 has drastically changed the way we live, billing organizations have also had to pivot their best practices in response to the health…

This Earth Day, we’d like to highlight a self-service option in the payment route that’s beneficial for billing organizations, the planet, and highly convenient for…

From social media and text messaging to emailing and more, most consumers spend the majority of their time on…

Unlike many sectors, tax organizations know (roughly) how each year is going to look for their team. And while…