In the thick of the digital age, where seemingly everything is done online, the cost of paper today has…
Tags: customer engagement, ebpp, online payment system, online payments, self-service
The Bona Vista Water District of Utah began in 1956 as a special service district. Today, the district serves…
Tags: client stories, customer experience, ebpp, online payment system, security, user experience, utilities
Seventy-three percent of local governments surveyed for a recent InvoiceCloud report confessed that they struggle with late property tax…
Tags: customer engagement, digital payments, online payments, user experience
Just last week, we celebrated an InvoiceCloud first by announcing the winners of our first-ever online billing sweepstakes! Over…
Tags: adoption, client stories, customer engagement, digital payments, omni-channel, online payments, self-service
In the race to digital transformation, the savviest insurers are taking the fastest route to the finish line: aligning…
Tags: insurance, online payments, policyholder experience, research, self-service
Happy New Year! 2022 is in full swing and, if you’re anything like us, you’ve likely taken some time…
Tags: customer effort, customer experience, digital payments, one-time payment, online payment system, paypal, research
As we ring in the New Year at InvoiceCloud, we’re taking a look back at some of the biller…
Tags: digital payments, online payments, policyholder experience, research, user experience
Since the start of the pandemic, it’s likely that you’ve nervously wandered into your favorite restaurant or coffee shop,…
Tags: adoption, customer experience, digital payments, omni-channel, user experience
Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…
Tags: customer effort, customer experience, customer satisfaction, digital payments, mobile wallet, online payment system, paypal, user experience
