Since the start of the pandemic, it’s likely that you’ve nervously wandered into your favorite restaurant or coffee shop,…

Another year is (almost) behind us, and it’s time to look forward to 2022. For billing and payment professionals,…

Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

Gaining insight into your customers’ bill payment expectations is critical, regardless of the types of payments that fund your…

Digital wallets have quickly evolved from a hot payment trend to an essential channel for a well-rounded, omni-channel bill payment experience. In 2020, digital…

For service providers, improving the utility payment experience is arguably one of the most positively impactful things an organization can do. Namely,…

Cyberattacks are a serious threat to any organization, but there has been a growing threat of cyberattacks in insurance….

Did you know October is Financial Inclusion Month? The goal of financial inclusion is to ensure that everyone has affordable and equal access to…

Paying bills online is becoming increasingly popular — it’s convenient and simple for both billing organizations and their customers….