The term “digital payment adoption” (a.k.a. e-adoption or electronic payment adoption) may sound like an abstract concept, but it’s…

Check fraud remains a significant problem in America, with losses estimated to be in the billions of dollars each…

Oracle Energy and Water’s Customer Edge Conference (Oracle Customer Edge) is a one-of-a-kind event for utility professionals to share…

It’s no industry secret: county tax offices are facing staffing issues. Between growing rates of retirement and the struggle…

Few policyholder touchpoints are as operationally important as collecting premium payments. Besides providing revenue, some policyholders only interact with…

We talk a lot about payment channels, but what exactly are they? As their name suggests, payment channels are…

We spend most of our lives at work. In fact, the only place we spend more time is in bed. …

Few things are more valuable to billing organizations than insights into how customers would prefer to make payments and…

EmPRO Insurance Company, a medical professional liability insurance carrier, was struggling with inefficient collections technology that complicated payments and…